Privacy Policy

What information we collect

We may collect information you provide directly, such as your name, email address, login credentials, billing details, support messages, uploaded media, and account profile details. We may also collect technical information automatically, including IP address, browser and device data, usage logs, approximate location, referral information, and interaction history needed to maintain and improve the service.

How we process your information

We process information to create and manage user accounts, authenticate access, deliver requested features, operate billing, respond to support, send service notices, protect the platform, detect misuse, monitor performance, understand usage trends, and improve the user experience. Where required, we may also process data based on your consent.

Legal bases for processing

Depending on where you live, we may rely on contract performance, legitimate interests, consent, legal obligations, or other permitted legal grounds to process personal information. We use only the basis that is appropriate for the feature, transaction, or communication involved.

Sharing your information

We may share data with infrastructure providers, payment processors, analytics or security services, customer support tools, and other trusted processors when needed to operate the platform. We may also disclose information if required for legal compliance, fraud prevention, business transfers, or safety-related reasons.

Cookies, AI features, and social logins

We may use cookies and similar technologies to keep sessions secure, understand service usage, and support site functionality. Some services may also involve AI-based processing and third-party identity providers such as Google or other social logins. When you choose those features, related profile or authentication data may be received from those providers according to their own policies.

How long we keep data

We keep information only for as long as it is reasonably necessary for account management, service delivery, legal compliance, dispute handling, and security operations. When retention is no longer required, we delete, anonymize, or securely limit access to the data.

How we keep information safe

We apply organizational and technical safeguards designed to protect stored information. Even so, no internet transmission or storage system can be guaranteed as completely secure, and you should use strong credentials and take care when sharing information online.

Your privacy rights

Depending on your location, you may have rights to access, correct, update, delete, restrict, or object to certain uses of your personal information. You may also be able to withdraw consent where processing depends on consent. Requests can be submitted through our contact page or support email.

Contact and updates

We may update this policy from time to time to reflect legal, operational, or product changes. The latest version will always be shown on this page with the updated date. For privacy questions, you can contact us at info@Mycentralmedia.com.

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